Terms & Conditions

Welcome to Sanden Brook (Bioglow Pty Limited).

 

 

Please take a moment to read our Terms and Conditions. By using our site, you agree to these Terms and Conditions. Please note that the Internet is a rapidly changing medium, and we reserve the right to modify the terms of this agreement. By continuing to use the site after we post any such changes, you accept the modified terms.

 

 

This site operates from the Bioglow Pty Limited office in Sydney, Australia. Bioglow Pty Limited makes no representation that materials in the site are appropriate or available for use in other locations, and access to them from locations where part or all content is illegal is prohibited. People who choose to access this site from other countries do so on their own initiative and are responsible for compliance with their local laws. However products are only deliverable to Australian addresses.

 

 

We respect the privacy of our users. Please take a moment to review our Privacy Policy. If you have any questions or comments regarding privacy contact us. 
You should be aware that the material that appears on our site is for informational purposes only. We strive to make the information as accurate as possible, but errors may appear. We are not responsible for, and do not guarantee the performance of, goods and services provided by any of our advertisers or by any third party to whose web site we link. The links on this web site are designed for convenience only, and do not constitute an endorsement by Bioglow Pty Limited of that site or any product, service or other material offered on that site.

 

 

PRICES & CURRENCY
The prices displayed on this Site are quoted in Australian (AUD) dollars and are valid and effective only within Australia, and such prices do not include shipping and handling or GST, if applicable, which will be added to your total invoice price. You are responsible for the payment of any shipping and handling charges and state GST that may apply to your order. Bioglow Pty Limited does not ship internationally.

 

 

PRICING OR TYPOGRAPHICAL / IMAGE ERRORS
We work hard to provide accurate product image representation and pricing and product information. However, pricing, typographical or image errors may occur. In the event that an item is listed at an incorrect price, with incorrect information or out-dated photograph due to an error in pricing or product information, Bioglow Pty Limited shall have the right, at our sole discretion, to refuse or cancel any orders placed for that item. If an item is incorrectly priced, we will either contact you for instructions or cancel your order and notify you of such cancellation. Prices and availability are subject to change without notice.

 

 

ORDER RETURNS
Any faulty or damaged stock received within 14 days will be replaced at no charge. If an order has been received and it is incorrect through the fault of New Image Marketing Pty Limited, it will be replaced at no additional charge to the customer or a full refund of the initial charge will be given upon it's return to the Bioglow Pty Limited warehouse. Products ordered incorrectly by the customer can be refunded upon its arrival at the Bioglow Pty Limited warehouse and inspection by Bioglow Pty Limited staff confirm the product was returned within 7 days of dispatch and unopened. The refund will not be given until the goods have arrived and been inspected at our warehouse. Please note that the customer is responsible for the postage cost for the items being returned to : Bioglow Pty Limited PO Box 842 Seven Hills NSW 1730.

QTY LIMITS AND ITEMS FOR RESALE 
Bioglow Pty Limited reserves the right to limit the quantity of items purchased per person, per household or per order. These restrictions may be applicable to orders placed by the same account, the same credit card, and also to orders that use the same billing and/or shipping address. We will provide notification to the customer e-mail and/or billing address provided should such limits be applied. Bioglow Pty Limited also reserves the right to prohibit sales to dealers.

 

 

ORDER ACCEPTANCE
Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. For your convenience, you will not be charged until your payment method is authorized, the order information is verified for accuracy and your order is shipped.

 

 

Some situations that may result in your order being cancelled include limitations on quantities available for purchase; inaccuracies or errors in product or pricing information; product or ingredient restrictions mandated by local, state, national or international regulations; or problems identified by our credit and fraud avoidance group. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order.

 

 

If your order is cancelled after your credit card has been charged, we will issue a credit to your credit card in the amount of the charge.
Bioglow Pty Limited strictly follows all national regulations regarding the sale, purchase and shipment of any product or product ingredient that is considered restricted or prohibited by any law within Australia.

 

 

LIMITATIONS OF MEMBERSHIP 
Only one individual may access Bioglow Pty Limited member pages at the same time using the same username or password. Bioglow Pty Limited may discontinue or change Bioglow Pty Limited services, or its availability, at any time, and you may end your subscription at any time.

 

 

COPYRIGHT 
All website design, text, graphics, sound, software and other content, and the selection and arrangement thereof, are the property of Bioglow Pty Limited or it’s web developers and are protected by international copyright law. All rights to such materials are reserved to their respective copyright owners. Permission is granted to electronically copy and to print in hard copy portions of this website for the sole purpose of placing an order with Bioglow Pty Limited, using this website as a shopping vehicle.

 

 

Any other use of materials on this site, including without limitation reproduction for purposes other than noted above, modification, distribution, replication, commercial or other exploitation, or creation of derivative works, without the prior written permission of Bioglow Pty Limited, is strictly prohibited.

 

 

Bioglow Pty Limited, and all logos, page headers, custom graphics and icons are service marks and/or trademarks of Bioglow Pty Limited or its licensors or affiliates. All other trademarks, service marks, product names and company names or logos that appear on this site are the property of their respective owners.

 

 

YOUR PRIVACY 
Bioglow Pty Limited may change the Privacy Policy at any time (without providing notification) by posting revisions to this web site. Your use of the Bioglow Pty Limited web site constitutes acceptance of the provisions of our Privacy Policy and your continued usage after such changes are posted constitutes acceptance of each revised Privacy Policy. If you do not agree to the terms of this Privacy Policy or any revised policy please do not use this web site.

 

 

DISCLAIMER 
YOU ASSUME ALL RESPONSIBILITY AND RISK FOR THE USE OF THIS SITE AND THE INTERNET GENERALLY. BIOGLOW PTY LIMITED IS PROVIDING THIS SITE AND ITS CONTENTS ON AN "AS IS" BASIS. YOU ACKNOWLEDGE THERE MAY BE DELAYS, OMISSIONS, INACCURACIES, OR OTHER PROBLEMS WITH THE CONTENT, AND AGREE THAT IF YOU RELY ON THE CONTENT AVAILABLE THROUGH THIS SERVICE, YOU DO SO AT YOUR OWN RISK. THE MATERIALS ARE PROVIDED "AS IS," WITHOUT ANY EXPRESS OR IMPLIED WARRANTY OF ANY KIND INCLUDING WITHOUT LIMITATION WARRANTIES OF CURRENTNESS, CORRECTNESS, COMPLETENESS, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON INFRINGEMENT OF INTELLECTUAL PROPERTY, AND FREEDOM FROM ERRORS, VIRUSES, BUGS, OR OTHER HARMFUL COMPONENTS. IN NO EVENT SHALL BIOGLOW PTY LIMITED (INCLUDING ITS EMPLOYEES, DIRECTORS, AND AGENTS) BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DAMAGES WHATSOEVER (INCLUDING WITHOUT LIMITATION ANY SPECIAL, INDIRECT, OR CONSEQUENTIAL DAMAGES, AND DAMAGES RESULTING FROM LOSS OF USE, LOSS OF DATA, LOSS OF PROFITS, OR BUSINESS INTERRUPTION) ARISING OUT OF THE USE OF OR INABILITY TO USE THE CONTENT OR ANY HYPERLINKED WEB SITE, EVEN IF NEW IMAGE MARKETING PTY LIMITED HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BIOGLOW PTY LIMITED DOES NOT GUARANTEE THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT THE SERVICE WILL BE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. BIOGLOW PTY LIMITED MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WITH RESPECT TO THIS SITE OR ITS CONTENTS. 
These Terms and Conditions are governed by the laws in force in the state of New South Wales in the Commonwealth of Australia.

 

 

We have committed ourselves to protecting your privacy. We use the information gathered to enable your account and to enhance your online experience. Please read on for more details about our privacy policy.

 

 

• Bioglow Pty Limited will not sell its database of customer details or details about customers to a third party.

   

• We respect the right of users to remain anonymous and will endeavour not to knowingly disclose user identities unless directed by a court of law. 
  When does Bioglow Pty Limited disclose the information it collects to outside parties?

   

• Bioglow Pty Limited does not sell, trade, or rent your personal information to others. Bioglow Pty Limited may release customer information when we believe, in good faith, that such release is reasonably necessary to (i) comply with law, (ii) enforce or apply the terms of any of our user agreements or (iii) protect the rights, property or safety of Bioglow Pty Limited, our users, or others.

   

What information do we collect and how do we use it?

 

 

• When you place an order through this website, we need to know your name, e-mail, phone number, address and credit card details if paying by credit card. This allows us to process and fulfill your order successfully. It also helps us in maintaining your account.

   

How does Bioglow Pty Limited protect customer information?

 

 

• When you place orders, we use a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, all of the sensitive customer data we collect is protected by several layers of encryption and several layers of security to prevent unauthorised access. Please note that credit card details are not stored online for more than the duration of a transaction.

   

What about Cookies?

 

 

• "Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. Our cookies do not contain any personally identifying information. They allow you to place your online order and to login once you are subscribed. Most Web browsers automatically accept cookies, but you can usually change your browser to prevent that. You will need cookies enabled to use the Bioglow Pty Limited web site. 
  Your Consent 
  By using our web site, you consent to the collection and use of this information by Bioglow Pty Limited. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

   

MEDICAL DISCLAIMER
NOTHING CONTAINED IN THE SERVICE IS INTENDED TO BE OR SHOULD BE TAKEN FOR MEDICAL DIAGNOSIS OR TREATMENT.
All information is not a substitute for medical advice and is for the purposes of general knowledge only. Always seek the advice of your General Practitioner, other medical practitioner or qualified health provider when starting any health or nutritional related treatment, continuing with medical treatment or with any questions you may have regarding yours or any other party's medical condition.

 

 

IMPORTANT POSTAGE INFORMATION:
** Shipping is calculated on Australia Post prices and requires your postcode for a corresponding calculation. Shipping will be displayed on the checkout screen once you have logged in / registered with Bioglow Pty Limited or completed your PayPal login. If you have a shipping related enquiry please contact our friendly staff 0402117616

By entering in your Credit Card details and purchasing items off this website you are agreeing to the terms of use displayed on this website. 

IMPORTANT DELIVERY INFORMATION:
The staff at Bioglow Pty Limited work hard to ensure prompt delivery of your order. Delivery is subject to normal Australia Post Delivery times. Please allow 5 to 7 working days for delivery.

Bioglow Pty Limited endeavours to keep all items in stock, however due to the large number of lines that we do carry, there may be occasional out of stock situations. This may delay the delivery of your parcel, you will receive a courtesy call informing you of expected delivery time should this be the case. Parcels may also be delayed due to public holidays or problems experienced by the Australia Post System.